Privacy Policy

At LumoxCloud, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our website and services.

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, contact details and billing information you provide when registering for our services.
• Usage data: information about how you interact with our services (pages visited, features used, timestamps, IP address).
• Cookies & similar technologies: small files stored on your device to improve your experience and remember preferences.

2. How We Use Your Information

We use collected data to:

• Provide, operate and improve our services.
• Process payments and manage your account.
• Communicate updates, security alerts, and marketing (with your consent where required).
• Detect, prevent and address fraud or security issues.

3. Cookies & Tracking

We use cookies to personalize content, remember preferences, and analyze site traffic. You can control cookie settings through your browser, but disabling cookies may affect site functionality.

4. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Service providers who perform functions on our behalf (payment processors, hosting providers, analytics vendors).
• Legal authorities when required by law or to protect our rights.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or storage is completely secure.

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, and portability of your personal data. To exercise these rights, contact us using the details below.

8. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children under this age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with the revision date.

10. Contact Us

If you have questions or want to exercise your rights, email us at privacy@lumoxcloud.com.